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Implementing Your “Best in the World” Values

You may remember from the last newsletter that your organization’s values comprise the outer rails of the ladder. They define what I call the “zone of integrity”. Your clearly defined values provide a powerful reminder to each person on your team of what is expected of them each day. Below are some keys to making sure that the values you have created continue to drive the thoughts and behavior of your team members. Key...

Take Your Team to a “Best in the World” Vision

The metaphor that I use for TRUE Leadership is a ladder. The ladder represents TRUE Leadership in action in an organization, but the ladder (TRUE Leadership) is not the destination in itself. Ultimately, TRUE Leadership is a means to accomplish goals that lead an organization to its vision. We begin our discussion of TRUE Leadership by emphasizing the importance of determining the vision for your organization. Not just any...

No One’s a Born Speaker — But Speaking is Natural

Back in 1989, I was in Los Angeles, California, getting ready to speak in front of a thousand people at a sales training seminar. My job was to do a three-minute introduction for the main speaker of the day. I’d been the National Sales Manager for the seminar sales training company for a couple of years, and I was pretty comfortable doing presentations before groups of five to fifty people. But a thousand? That was...